TRES NYC / GOOD TO KNOW
Contact
A question about a piece, a size or an order? Let’s help you find the details.
Products & orders
For sizing, measurements, product details or help with an existing order, email us.
[email protected]Business inquiries
For business inquiries and potential collaborations, contact our business inbox.
[email protected]Help us help you.
For a product question, include the product link, designer and size you’re considering, along with the detail you’d like us to check.
For an order question, include your order or PayPal reference and the email address used at checkout. This helps us locate the purchase and understand your request.
Shopping on a marketplace?
If you purchased through eBay or Grailed, please message us through that marketplace so your enquiry stays connected to the listing and order.
Looking for a quick answer?
Our customer service page explains PayPal checkout, shipping, order changes and returns. You can also use the site’s chat button when it’s available.